FAQ
Frequently asked questions
General
Rosenqvists has solution to produce Potato Chips, Snack pellets, Peanuts, frozen French Fries and frozen Potato Specialities. There are so many possibilites, we are happy to discuss options.
All machines from Rosenqvists are designed in our office in Kristianstad, Sweden, and manufactured in our workshop or other selected workshops in the south part of Sweden. For some chosen applications, for example cutting and optical sorting, we utilize solutions from other partners and integrate them into our processing line.
Rosenqvists has a customer base all over the world and is able to deliver and support installations on all continents and almost all countries in the world.
All projects are different and the detailed roles and responsibilites will differ from case to case. At Rosenqvists, we can take responsibility for designing the processing line and building the equipment needed. Furthermore, we can supervise installation and start-up of the production, everything to reach your goal for the final product. In most of the projects we are involved in, our customer takes responsibility for preparing the building, utilities and waste handling. Our project manager supports the customer with advice. In conclusion, Rosenqvists does not offer complete turnkey projects, but takes responsibility for the integration and performance of the processing line provided that necessary infrastructure is in place.
FAT Test (Factory Acceptance Test)
To ensure we maintain the highest quality standards in line with customer expectations, we always perform a Factory Acceptance Test (FAT) before delivery out machines in project. This test verifies that all components and functions operate as promised.
Our Design Department follows a detailed protocol during the FAT to ensure that nothing is overlooked.
We also offer our customers the opportunity to attend to some FAT-test. For example, a FAT test is conducted together with the customer at the workshop where the machine has been manufactured. The test usually takes 1-2 days, depending on how detailed the customer wants the mechanical inspection to be. We allocate two days for the FAT to ensure everything can be thoroughly completed. If all steps are completed on the first day, the second day can be used for evaluation, discussions, and any remaining questions.
Day 1: Mechanical Inspection
- The customer conducts an inspection and asks questions to the project manager who is present.
- Discussions about any changes and requests take place.
Day 2: Water Test
- The machine is test-run with water, and the automation is connected.
- This step is performed to ensure that everything functions correctly.